FAQ (Frequently Asked Questions)

Here are some of the questions that customers most commonly ask. If you don’t find the information you need below please feel free to contact us.

How long has Anchor English Proofreading been in business? 
Anchor English Proofreading has been in operation continuously since 1999. During that time we have proofread thousands of documents.

Are all your editors native English speakers?
Yes. We only use editors who have English as their first language. You can also specify whether you prefer British or American English.

Other companies offer different levels of proofreading at various prices. Why do you only offer a single level?
In our view, offering different levels of service is unnecessary and confusing for the customer. Our experience shows that customers simply want the English in their documents to be as good as possible. They don’t want to worry that mistakes have been missed because the proofreader has only carried out a “light” level of checking. Therefore, we check the English in every document to make sure it is as good, natural, and fluent as we can make it. 
And we do this at a very reasonable price.

Do I have to pay in advance?
For new clients or for short documents we request payment with the order. However, for established clients we can offer payment on completion of the work. However, we may request a deposit or payment in stages for particularly long documents. More details on our ‘Prices’ page.

How long does it take to proofread a document?
Please see our ‘How long does editing take?’ page.

How much do you charge?
Please check our ‘Prices’ page.

How will I know what editing changes you have made?
When we return your document all editing changes will be clearly marked in a different colour. You can then review the changes and accept or decline them as you wish. We will also send a second, ‘clean’ document with all editing changes implemented, ready for immediate use. You can find more details on our ‘How we proofread‘ page.

Can you proofread technical documents?
Yes, we have considerable experience in this type of proofreading. Many of our customers are researchers in advanced scientific and academic fields, and send us documents of a highly technical nature.

How do I count the number of words in my document?
All word processing software will have a ‘word count’ tool. For example, in Microsoft Word you will find it by clicking ‘Tools’ from the main menu, then select ‘Word Count’ from the drop-down menu.

Any other questions…? Email us here